A shared inbox for site chat and email.
- Stars
- 37,384
- Updated
- 3d ago
- License
- Custom
- Hosting
- Both
- Category
- Customer Support
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Open-source options when leaving Intercom
A hosted customer messaging product for chat, email, and shared inboxes. Use the approved catalog below to weigh license, hosting, and repository activity for answering customers from a shared inbox.
About Intercom
A hosted customer messaging product for chat, email, and shared inboxes.
- Live chat and email
- Assignment
- What you host yourself
Why choose each alternative
- Chatwoot
Support teams that want live chat and a shared inbox on infrastructure they control.
Custom · Both · Customer Support
- Zammad
Support organizations that need tickets, roles, and more than one channel.
AGPL-3.0 · Both · Customer Support
- FreeScout
Teams whose support work is mostly email.
AGPL-3.0 · Self-hosted · Customer Support
Related categories
Compare alternatives
Before you leave Intercom
- Live chat and email
- Assignment
- What you host yourself
Repository activity is a signal, not a security or quality guarantee.