Refunds and payment disputes

Seven-day refund window

For any paid plan or newsletter slot, request a voluntary refund within seven calendar days of successful payment. Email hello@pickopensource.site from the purchase email address and include the receipt or payment ID, project name, and reason. We will confirm an eligible request and return the payment to the original payment method through Dodo Payments. Your payment provider controls when the credit appears.

After seven calendar days, we generally do not offer voluntary refunds. We still provide refunds or other remedies when required by applicable law, when we cannot deliver the purchased product, or when a charge was incorrect or unauthorized. A refund ends the related paid access or placement.

Payment disputes and chargebacks

If something is wrong with a charge, please contact us first so we can resolve it quickly. You can also raise a dispute with your bank, card issuer, or payment provider under their rules. The seven-day voluntary refund window does not waive or restrict those rights. We may provide purchase and delivery records to the payment provider to resolve a dispute.