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Customer support

Live Helper Chat

Website live chat with agent apps, bots, and a REST API.

See how Live Helper Chat fits among compare Intercom alternatives.

Repository updated

Website GitHub
2.3k starsApache-2.0PHPSelf-hostedUpdated

Repository counts and activity are catalog snapshots. Check GitHub for current values; a metadata review date is not recorded.

At a glance

Unverified

Teams that need website live chat and agent apps on their own PHP server.

Watch out. Chat-first. Email ticketing, campaigns, and product tours are not the core product, and some voice and video options rely on paid third-party services.

Run
Self-host only
Effort
Moderate
Deploy
PHPDocker
License
Apache-2.0
Replaces
Intercom
Activity
Active · 1d ago

Using Live Helper Chat instead of Intercom

A long-running live chat system with web and mobile agent apps, a bot builder that can call third-party AI, and a REST API.

Chat is the core product. Email ticketing, campaigns and product tours need other tools, and some voice and video integrations are paid services.

Documentation reviewed October 10, 2026; this is decision guidance, not a hands-on benchmark.

Live Helper Chat official source

Overview

Live Helper Chat adds a support chat widget to your site, with web and mobile agent apps, a bot builder that can call external AI services, and voice, video, and screen sharing through integrations. It is a long-running PHP project.

What it does

  • Website chat widget
  • Web and mobile agent apps
  • Bot builder with third-party AI
  • REST API and webhooks
  • Voice, video, and screen share integrations

Capability source: Project documentation

Who Live Helper Chat fits

Teams that need website live chat and agent apps on their own PHP server.

How you run it

Live Helper Chat runs on infrastructure you manage.

Documented deployment options: PHP, Docker.

PHP projects · Apache-2.0 projects · Customer support

Before you choose it

Chat-first. Email ticketing, campaigns, and product tours are not the core product, and some voice and video options rely on paid third-party services.

Self-hosting and deployment

Self-hostable
Yes
Cloud / hosted offering
Not recorded
Docker noted in deployment tags
Yes
Deployment tags
PHP, Docker
Difficulty
Moderate

Live Helper Chat questions

What is Live Helper Chat?
Website live chat with agent apps, bots, and a REST API. It is listed under Customer support on PickOpenSource.
Is Live Helper Chat open source?
Yes. Its source code is public on GitHub under the Apache-2.0 license.
Can you self-host Live Helper Chat?
Yes. Listed deployment options: PHP, Docker.
Is Live Helper Chat free?
Pricing is not recorded in this catalog. Check the official website for hosted plans and edition limits, and the Apache-2.0 license for usage conditions. Self-hosting also requires infrastructure and maintenance.
What are alternatives to Live Helper Chat?
Live Helper Chat is listed as an open-source alternative to Intercom. Similar customer support projects include Chatwoot, Zammad, and FreeScout.
Is Live Helper Chat actively maintained?
The latest commit on GitHub was October 9, 2026, and the repository has 2.3k stars.

Related projects

Other approved projects in Customer support: Chatwoot, Zammad, FreeScout.

Maintain Live Helper Chat? Add the README badge

Listed on PickOpenSource
[![Listed on PickOpenSource](https://pickopensource.site/api/badge/live-helper-chat)](https://pickopensource.site/project/live-helper-chat)

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