Overview
FreeScout turns a mailbox into a ticket queue with assignments and collision detection. It is a direct fit when email is still the support channel.
What it does
- Shared mailbox
- Ticket assignment
- Collision detection
Capability source: Project documentation
How you run it
FreeScout runs on infrastructure you manage.
Documented deployment options: PHP, Docker.
Self-hosting and deployment
- Self-hostable
- Yes
- Cloud / hosted offering
- Not recorded
- Docker noted in deployment tags
- Yes
- Deployment tags
- PHP, Docker
- Difficulty
- Easy