Chatwoot vs Live Helper Chat
A shared inbox for site chat and email. Website live chat with agent apps, bots, and a REST API. Compare the capabilities you need, then check hosting, licensing and maintenance. This pair is shown for browsing but is not indexed (not among the leading projects of a shared category).
| Attribute | Chatwoot | Live Helper Chat |
|---|---|---|
| Purpose | A shared inbox for site chat and email. | Website live chat with agent apps, bots, and a REST API. |
| Documented capabilities | Shared inbox, Website live chat, Help center | Website chat widget, Web and mobile agent apps, Bot builder with third-party AI, REST API and webhooks, Voice, video, and screen share integrations |
| Best-fit workflow | Support teams that want live chat and a shared inbox on infrastructure they control. | Teams that need website live chat and agent apps on their own PHP server. |
| Check before choosing | Check channel coverage and which features belong to the community or enterprise edition. | Chat-first. Email ticketing, campaigns, and product tours are not the core product, and some voice and video options rely on paid third-party services. |
| Deployment options | Docker Compose, Kubernetes | PHP, Docker |
| GitHub stars | 37,661 | 2,251 |
| License | Custom | Apache-2.0 |
| Self-hosted | Yes | Yes |
| Docker noted | Yes | Yes |
| Cloud / hosted | Yes | Not recorded |
| Primary language | Ruby | PHP |
| Last commit | 2026-10-09 | 2026-10-09 |
| Difficulty | Moderate | Moderate |
| Content source | Editorial catalog entry | Editorial catalog entry |
| Metadata checked | 2026-10-10 | Check the current repository |
| Forks | 9.2k | 742 |
| Star growth | +277 (2026-10-01 to 2026-10-10) | Not recorded |
| Alternative to | Intercom | Intercom |
This comparison uses recorded capabilities, not hands-on performance tests. A capability missing from one record does not mean that product lacks it. Confirm edition, version and current pricing in the official documentation.
When to consider Chatwoot
Support teams that want live chat and a shared inbox on infrastructure they control.
Check channel coverage and which features belong to the community or enterprise edition.
Chatwoot documentation and sourceWhen to consider Live Helper Chat
Teams that need website live chat and agent apps on their own PHP server.
Chat-first. Email ticketing, campaigns, and product tours are not the core product, and some voice and video options rely on paid third-party services.
Live Helper Chat documentation and sourceChatwoot vs Live Helper Chat questions
- What is Chatwoot?
- A shared inbox for site chat and email.
- What is Live Helper Chat?
- Website live chat with agent apps, bots, and a REST API.
- Can you self-host Chatwoot and Live Helper Chat?
- Both can be self-hosted.
- What licenses do Chatwoot and Live Helper Chat use?
- Chatwoot uses a custom license. Live Helper Chat uses the Apache-2.0 license.
- Which has more GitHub stars, Chatwoot or Live Helper Chat?
- Chatwoot has 38k stars and Live Helper Chat has 2.3k. Stars show attention; check recent commits and releases for maintenance.
- What languages are Chatwoot and Live Helper Chat written in?
- Chatwoot is mainly written in Ruby. Live Helper Chat is mainly written in PHP.