Overview
A help desk system for email and web tickets, routing, and customer replies. Documented capabilities: Email ticket intake; Ticket assignment; Customer replies.
What it does
- Email ticket intake
- Ticket assignment
- Customer replies
Capability source: Project documentation
How you run it
osTicket runs on infrastructure you manage.
Documented deployment options: See repository installation guide.
Self-hosting and deployment
- Self-hostable
- Yes
- Cloud / hosted offering
- Not recorded
- Docker noted in deployment tags
- Not recorded
- Deployment tags
- See repository installation guide
- Difficulty
- Not assessed
Related projects
Other approved projects in Customer support: