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FreeScout vs osTicket
Side-by-side facts from the catalog. No overall winner - pick from license, hosting, and activity differences.
| Attribute | FreeScout | osTicket |
|---|---|---|
| GitHub stars | 4,576 | 3,938 |
| License | AGPL-3.0 | GPL-2.0 |
| Self-hosted | Yes | Yes |
| Docker noted | Yes | — |
| Cloud / hosted | — | — |
| Primary language | PHP | PHP |
| Last commit | 2026-09-30 | 2026-06-17 |
| Difficulty | Easy | Not assessed |
| Forks | 726 | 1.8k |
| Star growth | Not recorded | Not recorded |
| Pricing | Not recorded | Not recorded |
| Integrations | Not recorded | Not recorded |
| Alternative to | Intercom | Not recorded |
Best for FreeScout
Teams whose support work is mostly email.
Best for osTicket
A help desk system for email and web tickets, routing, and customer replies.