Chatwoot vs UVdesk
A shared inbox for site chat and email. PHP help desk with email-to-ticket, a support center, and a knowledge base. Compare the capabilities you need, then check hosting, licensing and maintenance. This pair is shown for browsing but is not indexed (no written verdict yet).
| Attribute | Chatwoot | UVdesk |
|---|---|---|
| Purpose | A shared inbox for site chat and email. | PHP help desk with email-to-ticket, a support center, and a knowledge base. |
| Documented capabilities | Shared inbox, Website live chat, Help center | Email-to-ticket from unlimited mailboxes, Customer support center, Knowledge base and FAQ, Automated workflows and saved replies, Unlimited agents and tickets |
| Best-fit workflow | Support teams that want live chat and a shared inbox on infrastructure they control. | Small teams that want an email help desk with a knowledge base on a PHP and MySQL stack. |
| Check before choosing | Check channel coverage and which features belong to the community or enterprise edition. | The latest release is from September 2025 and the README still lists PHP 8.1. Reporting is a paid add-on, and no official Docker image is published. |
| Deployment options | Docker Compose, Kubernetes | Composer, Web installer |
| GitHub stars | 38,451 | 19,636 |
| License | Custom | OSL-3.0 |
| Self-hosted | Yes | Yes |
| Docker noted | Yes | Not recorded |
| Cloud / hosted | Yes | Yes |
| Primary language | Ruby | CSS |
| Last commit | 2026-10-27 | 2026-10-07 |
| Difficulty | Moderate | Moderate |
| Content source | Editorial catalog entry | Editorial catalog entry |
| Metadata checked | 2026-10-28 | 2026-10-28 |
| Forks | 9.4k | 562 |
| Star growth | +1067 (2026-10-01 to 2026-10-28) | -1 (2026-10-27 to 2026-10-28) |
| Alternative to | Intercom | Zendesk |
This comparison uses recorded capabilities, not hands-on performance tests. A capability missing from one record does not mean that product lacks it. Confirm edition, version and current pricing in the official documentation.
When to consider Chatwoot
Support teams that want live chat and a shared inbox on infrastructure they control.
Check channel coverage and which features belong to the community or enterprise edition.
Chatwoot documentation and sourceWhen to consider UVdesk
Small teams that want an email help desk with a knowledge base on a PHP and MySQL stack.
The latest release is from September 2025 and the README still lists PHP 8.1. Reporting is a paid add-on, and no official Docker image is published.
UVdesk documentation and sourceChatwoot vs UVdesk questions
- What is Chatwoot?
- A shared inbox for site chat and email.
- What is UVdesk?
- PHP help desk with email-to-ticket, a support center, and a knowledge base.
- Can you self-host Chatwoot and UVdesk?
- Both can be self-hosted.
- What licenses do Chatwoot and UVdesk use?
- Chatwoot uses a custom license. UVdesk uses the OSL-3.0 license.
- Which has more GitHub stars, Chatwoot or UVdesk?
- Chatwoot has 38k stars and UVdesk has 20k. Stars show attention; check recent commits and releases for maintenance.
- What languages are Chatwoot and UVdesk written in?
- Chatwoot is mainly written in Ruby. UVdesk is mainly written in CSS.